
Renuity Recognized Among the Top Customer Service Leaders in the Residential Construction Industry
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GuildQuality’s 2025 Guildmaster Award Honors Renuity
CHARLOTTE, N.C., April 24, 2025 /PRNewswire/ — Renuity received a 2025 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Renuity is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2025 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Renuity achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We’re incredibly proud to receive the 2025 Guildmaster Award – it reflects the dedication and care our team puts into every project,” said Eric Hayes, Senior Vice President of Operations at Renuity. “This recognition energizes us to keep raising the bar as we grow and serve even more homeowners across the country.”
For more on the 2025 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Renuity
Renuity is one of the nation’s largest and fastest-growing home improvement providers. The company goes to market under its national Renuity brand along with nine regional operating brands including Mad City Windows & Baths, Pacific Bath, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America. Renuity has helped hundreds of thousands of homeowners get quality remodeling services and reliable installation at a competitive price. For more information about Renuity, visit renuityhome.com.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.
Media Contact:
Company Name: Renuity
Contact Person: Alexandra Previdi
City: Charlotte
State: NC
Website: https://renuityhome.com/
Email: press@renuityhome.com
SOURCE Renuity

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The crew: Gregory, Julian, Dani, and Jose, worked well together during this 2-day installation. They each had their own responsibilities and tag teamed the plastic bubble setup, installation, finishi...
The 2 gentleman were very hard workers with proficiency professionalism and very courteous!!! We had 27 windows and front door replaced. The windows were upgraded from 2x2 frames to 2x4 frames with U...
What a pleasant experience we had w/this company! Diego came to fix our window, he respected our time and space. He finished in record time and... cleaned the area and the window. He was amazing. 2 th...
We bought our windows and doors from the company in 2019. It was a great experience, and they always responded quickly whenever we had any concerns. Diego was very helpful, he knew right away what the...
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The product is high end, the quality is top notch and the service is impeccable. No grout to maintain! Highly recommend!
We had a wonderful experience with Mike Post our cabinet refacing sells representative. He was very knowledgeable and inviting. He also understood that we were retired and on a budget. His presentatio...
I highly recommend this company, I had a sales person who was honest with me and didn't take advantage of me. He explained what I needed and what I didn't need. If I had any questions throughout the w...
Just got 5 windows and a sliding door installed by Maikel from Renuity. Great customer service, attention to detail and care of work, the experience was seamless from start to finish. Maikel and his p...