
Renuity Recognized by Customers as Top Customer Service Provider in Residential Services Industry
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National Home Improvement Provider Receives Prestigious Guildmaster Award Based on GuildQuality Satisfaction Survey Results
CHARLOTTE, N.C., (April 30, 2026) – Renuity, a leading national home improvement provider operating in over 40 states, received the 2026 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential services industry.
GuildQuality awarded Renuity based on independent, uncompensated customer reviews, recognizing the company for delivering the highest level of customer service among companies evaluated across the U.S. and Canada.
Renuity’s Guildmaster Award was based on over 90% of surveyed customers saying they would recommend the company’s services to a friend, without any sort of incentive or referral bonus.
“This award reinforces our commitment to delivering seamless and enjoyable home improvement experiences above all else,” said Eric Hayes, Chief Operating Officer, Renuity. “Our commitment to customers is at the core of everything we do and enables the highest levels of service across Renuity’s full portfolio of home upgrades: windows, baths, kitchens, floor coatings, and closets. Without customers, there’s no ‘us.’”
In 2025, the company began unifying its portfolio of leading regional home services providers under the Renuity brand name. Renuity completes tens of thousands of projects a year and remains driven by its vision to elevate the standard for serving homeowners throughout the home remodeling process.
For more on the 2026 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Renuity
Renuity, headquartered in Charlotte, NC, is a leading national home improvement provider that is redefining the industry with its commitment to enhancing customers’ homes and lives through providing best-in-class home remodeling experiences. The company currently provides a diverse offering of home remodeling services in over 40 states. To learn more, visit Renuity’s About Us page.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.
MEDIA CONTACT:
Jordan Nam
Director of Brand Strategy Renuity
press@renuityhome.com

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At Renuity, our greatest pride comes from the trust homeowners place in us and the lasting results we deliver. From seamless installations to transformative home upgrades, we’re committed to making every project simple, stress-free, and built to last. Our family of regional brands includes some of the most respected names in remodeling nationwide, all united by proven expertise and a shared commitment to exceptional service. See how we’ve made a difference for families nationwide and what they have to say about their experiences with Renuity.

Great experience all around. Salesperson was knowledgeable and friendly. installation team was on time, cleaned up after themselves and did a great job. Sheetrock guy was excellent as well.
We had our garage floor finished by Brendon,Markus, Alex R. They did an amazing job everything to our liking, and I'm very picky. 10 outta 10
My finished Guest Bath Renovation is above and beyond my expectation! Darrell and Alex never wasted a minute removing sliding glass doors over clostrophobic space with metal hazardous entry and exit f...
This company blew it out of the park in every aspect. So professional with the first meeting discussing the cabinets and what to get and everything, and then with the man who came to measure, the cabi...
We are very happy we the work that Renuity company did at our house (kitchen area and bathroom) Definitely, we are going to continue working with them in the near future! Very professional people!! Th...
I had Renuity install a walking shower at my house. I had a very good experience with the service. They enlarged the area without compromising the quality and appearance. I find myself visiting the wa...
We signed up to replace 8 windows and the team of Brian and Joe, came early and performed the removal and installation very professionally and with great care. They worked very hard and left the work ...
We would like to recognize the outstanding service provided by Buck Flowers. He is professional, knowledgeable, and extremely attentive throughout the entire process. He took the time to understand ou...
Professional, excellent quality and workmanship, safer, updated, easy to maintain shower for a Senior. I opted for a safety bar, built in storage, built in seat.
The Renuity Team was professional and highly experienced in the services they provided. We were extremely satisfied with our shower installation and they worked closely with us to incorporate keeping ...