Question 1

Who is Renuity?

Accepted Answer

Renuity is a team of trusted home improvement professionals serving neighborhoods nationwide with one shared goal: to raise the standard of how homeowners are served. With decades of experience, proven products, and attentive customer service, we complete tens of thousands of projects each year across the country.

Question 2

Why is the name change happening now?

Accepted Answer

Rite Window has been part of Renuity for several years, and we’re proud to unite under a single name so we can continue to go above and beyond in serving our customers and employees. We’ll continue to prioritize our customers above all else, focusing on delivering the most seamless and enjoyable home improvement experience, just as we have since the beginning.

Question 3

Are you still the same company I worked with before?

Accepted Answer

Yes! We’re the same trusted, local team, under the same ownership and leadership. The only thing that’s changed is our name.

Question 4

What happens to my contract and warranty?

Accepted Answer

All contracts and warranties from Rite Window are still valid and will continue to be honored by Renuity. You’re in good hands.

Question 5

Will your contact information or website change?

Accepted Answer

Once our name change is complete, our new website (renuityhome.com) and email addresses will feature the Renuity name. If you have any questions, you can still contact our local team by phone at (781) 491-0419.

Question 6

Will the quality of products or service change?

Accepted Answer

Not at all! The quality of the products and services you receive will remain the same, or even improve. We’re committed to continually enhancing our offerings to better serve you.

Question 7

Are your services changing?

Accepted Answer

We’ll continue to offer windows, doors, and bath remodeling services, and you can expect the same high-quality services across all our locations. As we grow with Renuity, our goal is to eventually expand our services and product offerings, delivering more value to our customers. We’ll continue to offer top-quality products and brands that our customers expect and deserve.

Question 8

Are your prices changing with the rebrand?

Accepted Answer

No, our pricing structure hasn’t changed. We remain committed to offering competitive pricing and excellent value to every homeowner in New England and the Mid-Atlantic.

Question 9

Will the same installers and designers handle my project?

Accepted Answer

Yes, you’ll continue working with the same experienced, local, trusted professionals who know your home and project inside and out.

Question 10

Will you still serve the same areas?

Accepted Answer

Yes! Our local team will continue to serve homeowners throughout New England and the Mid-Atlantic.

Question 11

I really like working with my salesperson. Can I continue to work with them?

Accepted Answer

Yes! In most cases, you’ll continue working with your trusted salesperson. If they’re unavailable, we’ll ensure another expert team member is there to help you with your needs.

Question 12

What happens to your online reviews under the old name?

Accepted Answer

Reviews are still active and visible. Right now, they remain under the Rite Window name on Google, Yelp, the BBB, and other platforms. As our profiles are updated to Renuity, those reviews will transfer with us.

Question 13

Why do your review profiles show different names or ratings than before?

Accepted Answer

We are in the process of uniting multiple trusted regional home improvement companies under the Renuity name. As these review profiles are updated and merged, you may see different company names or slight shifts in ratings. Nothing about our service or commitment has changed; this update simply reflects the consolidation of our family of brands. We remain fully focused on exceeding our customers’ expectations and delivering exceptional results on every project.

Question 14

Why do I see both the Rite Window name and the Renuity name?

Accepted Answer

As we complete our transition to the Renuity name, you may still see “Rite Window” alongside “Renuity” on some of our documents (e.g., contracts, bank statements, etc.). There’s no need to worry; it’s all the same company. Your contract, warranty, products, and service are fully backed and honored by Renuity. The Rite Window name simply reflects our history, while Renuity represents our unified company moving forward.

Question 15

Will there be any changes to my account or billing information?

Accepted Answer

No, your account details, billing information, and payment process will stay the same. You will continue to receive the same excellent service you’ve always known.

Question 16

Where can I get a quote?

Accepted Answer

You can request a quote directly through www.renuityhome.com.

Question 17

Is there anything I need to do?

Accepted Answer

No action is required on your part. The transition to Renuity is seamless, and you will continue to enjoy the same great experience with us.

Rite Window is Now Renuity

We’ve upgraded our name and your experience.

Frequently Asked Questions

Ready to Transform Your Space?

We’ve Built an Industry-Leading Reputation

Rite Window is Now Renuity

We’ve upgraded our name and your experience.

Frequently Asked Questions

Ready to Transform Your Space?

We’ve Built an Industry-Leading Reputation