General Disclaimer: Ask for details. Limit one per household. Cannot be combined with other offers . New orders only for appointments scheduled on or before expiration date shown on offer. Not valid with any other offer or previous purchase. Limit one per household. Purchase and installation of product required for discount. Minimum purchase may be required, ask for details. Discount will be reflected on contract at time of sale. Discount not issued if customer cancels order, if credit application is withdrawn or declined, or if work is not completed. If offer discount is on installation, then discount only applies to labor and does not apply to material costs. Price, payments and discounts may vary based on products, spend and time of purchase. Offers are subject to change without notice until time of purchase.

Financing Offers: Financing available with approved credit application. Renuity and all Divisions of Renuity are neither a broker nor a lender. All financing is provided by third-party lenders unaffiliated with Renuity or any of its affiliated operating companies, under terms and conditions arranged directly between the customer and such lender, all subject to credit requirements and satisfactory completion of finance documents as required by the lender. Any finance terms advertised are estimates only. Ask for details for APR % information or ticket price used to calculate monthly payment. Financing availability is subject to change without notice.

Gift Cards: Limit one per household. Must be a homeowner of the property where the consultation appointment is conducted. Homeowner must, during the offer period, complete product demonstration or purchase to receive gift card, depending on offer. Electronic gift card (e-gift card) voucher will be provided after the demonstration or purchase. Homeowner must print and mail the voucher per the instructions on the voucher to receive the gift card. Salespersons do not carry gift cards for security reasons. E-gift cards valid on in-home visits only, not applicable to Virtual Sales Appointments. Offer not sponsored or promoted by Walmart/Amazon/Visa or any other 3rd-party and is subject to change without notice. Allow 3-4 weeks after mailing in redemption certificate to receive gift card or e-gift card.

License Numbers: FL CGC061890; CCC1331144 | NJ 13VH04301900 | DE 8008206060 | PA 013302 | LA 54794 | FL CGC1511149 |OR 213202 | WA PACIFBC810JJ | NV 0086030 | AZ 334398 | ID RCE59346 | NC 86154 | SC 54219 | MHIC 138722 | TX,OK,AR: RMP 17951; RMP 42680 | MHIC 129485 | VA 2705162005 | DC 4203321000191

We make no representations or warranties, express or implied, regarding the contents of third-party websites or platforms that are linked on our sites.

WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR YOUR INTERACTION WITH SUCH THIRD PARTY WEBSITES OR PLATFORMS.

TERMS AND CONDITIONS APPLICABLE TO VOICE CALLING AND MESSAGING COMMUNICATIONS FROM US:

Renuity, LLC, Renuity Operations, LLC, Statewide Home Improvement, LLC FHIA, LLC, Max Home, LLC, Rite Window Enterprises, LLC, Homesmart Industries, LLC, Closet America, LLC, Specialty Contractors Northwest LLC (d/b/a Pacific Bath), Bylte LLC and their respective subsidiaries and affiliates (hereinafter “We,” “Us,” “Our”) is offering one or more call and text messaging programs (each, a “Program” and together, the “Programs”), which you agree to use and participate in, subject to these Terms and Conditions Applicable to Voice Calling and Messaging From Us (the “Calling and Messaging Terms”) and Our Privacy Policy.

By opting into or participating in any of our Programs, you accept and agree to these Calling and Messaging Terms, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. These Calling and Messaging Terms are limited to the Programs and are not intended to modify other terms & conditions that may govern the relationship between you and Us in other contexts or modify any privacy policy(ies) that may apply.

Consent to Receipt of Electronic Information and E-Sign: Notwithstanding anything herein to the contrary, you understand that applicable law may require Us to provide certain information to you in writing in connection with any consent to receive informational, advertising, and telemarketing telephone calls and text messages. By opting-in to a call and texting program involving the provision of informational, advertising and/or telemarketing calls and messages, you authorize Us to provide this information to you electronically instead of in a separate paper document. You understand that you may withdraw this consent, update your information, or request a free paper copy of the information by emailing customercare@renuityhome.com. You understand that to access and retain a copy of this webpage, you will need: (i) a device (such as a computer or mobile phone) with a web browser and Internet access; and (ii) available storage space on that device to download a copy of this webpage of a connected printer to print a copy of this webpage.

Modification of Calling and Messaging Terms: We reserve the right to revise these Calling and Messaging Terms from time to time. If We do revise these Calling and Messaging Terms, the revised terms will supersede prior revisions. Unless We say otherwise, revisions will be effective upon the effective date indicated at the top of these Calling and Messaging Terms. Any updates to these Calling and Messaging Terms shall be communicated to you by mobile message with a link to the updated Calling and Messaging Terms. Your continued participation in the Program after receiving notice of the updated Calling and Messaging Terms constitutes your acceptance of any revisions. If you do not agree to the revisions, you must opt out of the Program.

User Opt In: The Program allows users to receive from US Calling and Messaging Communications (as defined below) by affirmatively opting into the Program. Regardless of the opt-in method you utilized to join the Program, you agree that these Calling and Messaging Terms apply to your participation in the Program. By participating in the Program, you agree that We may place voice calls or send text messages to you (including SMS and MMS messages) at the phone number associated with your opt-in relating to telemarketing promotions for Our products and services, and with appointment-related and other informational messages and reminders, including using an automatic telephone dialing system or an artificial or prerecorded voice (together, “Calling and Messaging Communications”). You further understand that consent is not required to make any purchase from Us. While you consent to receive calls and messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our calls or mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply. By opting into the Program and providing Us with a mobile phone number when you opt-in, you represent that you are the subscriber for or authorized user of the mobile telephone number that you provided to Us, are authorized to consent to the receipt of calls and text messages at that number, and that you are authorized to approve any related charges for calls, messaging and data applied by your wireless carrier.

User Opt Out: If you do not wish to continue participating in the Program or no longer agree to these Calling and Messaging Terms, you may reply “STOP,” “QUIT,” “END,” “REVOKE,” “OPT OUT,” “CANCEL,” or “UNSUBSCRIBE,” to any mobile message from Us in order to opt out of the Program. You agree that if you are subscribed to multiple call and text messaging programs administered by Us, We will either: (1) unsubscribe you from all such campaigns; or (2) respond to you with additional text messages allowing you to clarify whether you want to be unsubscribed from a particular call and text messaging program or all call and text messaging programs administered by Us. You may receive an additional mobile message confirming your decision to opt out. While opt-out using the text commands set forth above is the preferred method to revoke your consent, you may also call 1-704-259-4789 to speak with a customer service representative or opt out by visiting . We will process your optout request within 10 business days, and you agree that revocation of your consent is not effective until the request has been processed.

If at any time you intend to stop using the mobile telephone number used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these Calling and Messaging Terms.

DUTY TO INDEMNIFY: YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US, OUR AGENTS, AND ANY THIRD-PARTY SERVICE PROVIDER WE USE FOR CALLING AND MESSAGING COMMUNICATIONS HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM A CHANGE IN OR INACCURACY OF THE INFORMATION YOU HAVE PROVIDED, AND ANY AGREEMENT OR REPRESENTATION HEREIN RELATED THERETO, INCLUDING, BUT NOT LIMITED TO, ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED. THIS AGREEMENT SHALL SURVIVE ANY CANCELLATION OR TERMINATION OF YOUR AGREEMENT TO PARTICIPATE IN ANY OF OUR PROGRAMS.

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive voice calls and messages concerning Our commercial activities and your relationship with Us, including, but not limited to, account information, appointment information, and messages concerning product advertisements and promotions of any kind from Us.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Support Instructions: For support regarding the Program, text “HELP” to the number you received Our messages from, email Us at customercare@renuityhome.com, or call Us at 1-704-259-4789.

MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty: The Program is offered on an “as-is” basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage, or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of calls and any mobile messages connected with the Program. Delivery of calls and mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of Our control. Your mobile provider is not liable for delayed or undelivered mobile messages.

Severability: The provisions of these Calling and Messaging Terms are intended to be severable. If for any reason any provision in these Calling and Messaging Terms shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.

Truthful and Accurate Information: When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use, or to provide a mobile number that you are not the subscriber or customary user of. If, in Our sole discretion, We believe that (i) any such information is untrue, inaccurate, or incomplete, or (ii) you are using Our online or Internetbased services, websites or applications, communicating with us, or have opted into the Program, for an ulterior purpose including as a pretense to pursue an action against Us, We may refuse you access to our websites and online services and access to the Program, cease all Calling and Messaging Communications or other communications with you, and pursue any appropriate legal remedies or interpose such matters in any dispute between you and Us.

DISPUTE RESOLUTION PROVISIONS APPLICABLE TO USE OF OUR SERVICES OR CUSTOMER RELATIONSHIP:

The following dispute resolution provisions shall apply to any dispute, claim, or controversy between you and Us, or between you and our third-party call and text messaging platform provider, or between you and any other thirdparty service provider acting on Our behalf to transmit calls or mobile messages, arising out of or relating to federal or state statutory claims, or common law claims, related to the Program or Calling and Texting Communications, your use of Our services, your availing of our offers, and/or these Calling and Messaging Terms, including but not limited to the breach, termination, enforcement, interpretation, or validity thereof.

Informal Dispute Resolution. We try to address any disputes without the need to initiate a formal legal case. You agree that prior to submitting any dispute or claim to arbitration for resolution, you and We agree to make a good faith effort to resolve it informally, including having at least one telephone or videoconference conversation between you, personally, and Us. To initiate this good faith effort to informally resolve a dispute, you agree to notify Us in writing by email at legal@renuityhome.com (subject line: “Notification of Informal Dispute Resolution”) of the nature of the dispute, the basis for your claims and the resolution that you are seeking, including any monetary amount, with as much detail as you can provide so that We can gain a sufficient understanding of the dispute. Within the sixty (60) calendar days following Our receipt of this notice, you agree to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call or videoconference with Us. You may have a lawyer attend the call with you if you wish. If the dispute is not resolved within that sixty (60) calendar days (which period can be extended by agreement of the parties), you or We may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to commencing an arbitration. You and We agree to toll any applicable statute of limitations and filing deadlines while the parties engage in this informal dispute resolution process from the date we receive your notice to the date an arbitration is commenced or the conclusion of the 60-day period described above, whichever is sooner. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.

Agreement to Arbitrate. In the event that there is a dispute, claim, or controversy between you and Us, or between you and our third-party call and text messaging platform provider, or between you and any other thirdparty service provider acting on Our behalf to transmit calls or mobile messages, arising out of or relating to federal or state statutory claims, or common law claims, related to any of Our Programs and/or these Calling and Messaging Terms, including but not limited to the breach, termination, enforcement, interpretation, or validity thereof, and such dispute, claim, or controversy has not been resolved through the foregoing Informal Dispute Resolution process, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Charlotte, North Carolina before one arbitrator.

A court of competent jurisdiction has exclusive authority to determine the existence, scope, and validity of the arbitration agreement and the arbitrability of any claim or counterclaim, including, without limitation, whether any conditions precedent to the commencement of an arbitration have been completely satisfied and any objections with respect to any of the foregoing.

As a condition precedent for initiating an arbitration proceeding, you must send Us a letter, signed by you requesting arbitration and describing your claim, by certified mail, return receipt requested, to 1001 Tuckaseegee Rd, Suite 100, Charlotte, NC 28208 (Attention to: Legal Department). This letter must be sent at least ten (10) calendar days before you initiate an arbitration proceeding against Us.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Our principal place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five (5) years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, either party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results, of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of Our Programs.

If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, We will pay as much of the administrative costs and arbitrator’s fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate. Notwithstanding the foregoing, if your attorney is paying the administrative costs, filings fees, arbitrator fees, and other associated arbitral costs on your behalf, and your attorney may recover all or a portion of those fees if you obtain an award in the arbitration, your attorney must evenly split all costs with us initially. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

You and We also have the right to bring qualifying claims in small claims court or transfer qualifying claims to small claims court. Either party may elect that a Claim be filed exclusively in a small claims court of competent jurisdiction by providing notice to the other party. In the event a Claim has already been filed in arbitration, the party who has filed that Claim will, within ten (10) calendar days of receiving such a notice, withdraw their Claim from arbitration. The parties will then proceed with the Claim exclusively in small claims court. A party may apply to any court of competent jurisdiction to enforce the terms of this paragraph.

Mass Arbitration Process Requirements. If twenty-five (25) or more similar claims are asserted against Us at or around the same time by the same or coordinated counsel or are otherwise coordinated (and your Claim is one such claim), you understand and agree that the resolution of your Claim might be delayed. You also agree to the following process and application of the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules. Twenty (20) claims shall be selected to proceed to individual arbitration proceedings as part of a first batching process, ten (10) of which will be selected by the claimants and ten (10) of which will be selected by Us. The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. If the parties are unable to resolve the remaining claims after the conclusion of the initial twenty (20) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge, for which We will pay the mediator’s fee. If the parties are unable to resolve the remaining claims through mediation at this time, then forty (40) claims shall be selected to proceed to individual arbitration proceedings as part of a second batching process, twenty (20) of which will be selected by the claimants and twenty (20) of which will be selected by Us. (If there are fewer than forty (40) claims remaining, all shall proceed.) The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. In any batching process, a single arbitrator shall preside over each proceeding, and only one proceeding may be assigned to each arbitrator unless the parties agree otherwise. If the parties are unable to resolve the remaining claims after the conclusion of the forty (40) proceedings, the parties shall participate in another global mediation session before a retired state or federal court judge, for which We will pay the mediator’s fee. If the parties are unable to resolve the remaining claims in mediation at this time, this staged process shall continue with no more than one hundred (100) claims proceeding at any time in a staged order that is selected randomly or by the AAA, until all the coordinated claims, including your Claim, are adjudicated or otherwise resolved. At any time during these proceedings, We agree to participate in a global mediation session should your counsel request it in an effort to resolve all remaining claims. Any applicable statute of limitations on your Claims and filing fee deadlines shall be tolled for claims subject to this section regarding “Mass Arbitration Process Requirements” from the time claims are selected for the first set of batching proceedings until the time your Claim is selected to proceed in arbitration, withdrawn, or otherwise resolved. A court of competent jurisdiction shall have authority to enforce this section regarding “Mass Arbitration Process Requirements” and, if necessary, to enjoin the filing or prosecution of arbitration demands against Us. Should a court of competent jurisdiction decline to enforce these “Mass Arbitration Process Requirements,” you and We agree that your and Our counsel shall engage in good faith and with the assistance of a Process Arbitrator to devise and implement procedures that ensure that arbitration remains efficient and cost-effective for all parties. Either party may engage with the AAA to address reductions in arbitration fees.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Calling and Messaging Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. Any new features, changes, updates, or improvements of the Program shall be subject to these Calling and Messaging Terms unless explicitly stated otherwise in writing.

These Calling and Messaging Terms shall be binding upon, inure to the benefit of, and be enforceable by Us and any of Our successors and assigns. As used in these Calling and Messaging Terms, Renuity Operations, LLC shall include any successor to its business and/or assets.