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No Interest, No Payments for 12 months on Select Products
No Interest, No Payments for 12 months on Select Products
While Renuity prides itself on the quality of our windows, we know that sometimes life happens and you need to activate your warranty for service requests. Whether it's children throwing a baseball too close to the house or simply a broken lock, Renuity's service team is here to help fix your window as soon as we can. To learn more about coverage, visit our window warranty page.
In order to best help you, our service team often needs to know which window we need to look at — and if you need to buy multiple windows in the same room, identifying each one can become tricky. That's why we place identification stickers on every one of our windows, so we can take the confusion out of the situation.
All Renuity window units feature an identification sticker on the inside of the frame, used to denote certification and identify specific details of the window. This guide explains what information the sticker contains and how to locate it on every window type we install.
The sticker on your Renuity window contains the window's size, glass package, manufacturer, and the full specifications of the unit — everything our service team needs to order the correct parts or match an exact replacement.
The sticker also carries NFRC (National Fenestration Rating Council) certification data. The NFRC is an independent organization that tests and rates window performance, and their label appears on all certified products. According to the U.S. Department of Energy, every NFRC label displays the following ratings:
The label also lists the manufacturer's name, product line, and window type at the top, making it possible to verify the exact unit at a glance.
The sticker location differs depending on the window type, because access to the inner frame depends on how each window opens. The steps below cover double-hung windows — the most common type in our lineup — followed by guidance for other styles.
Casement windows are hinged at the side and crank open outward. The identification sticker is typically located on the sash rail — specifically the bottom rail of the sash — and is only visible once the window is fully open. To find it:
Slider windows move horizontally along a track. Like casement windows, the sticker becomes accessible once the sash is moved. To find it:
Fixed windows do not open, so the sticker must be located on the interior frame perimeter without moving any sash. Check along the top and sides of the interior frame. The sticker is typically affixed to the frame surface inside the room, near the top edge.
If the sticker has been removed or is no longer legible, there are a few other places to look. Manufacturers sometimes etch identifying codes directly into the glass or into the spacer bar between double-pane glass units — inspect the glass edges in good light, using a magnifying glass if necessary. Hardware components like the lock mechanism or lift handle may also carry a stamped logo or part number that identifies the manufacturer and series.
If none of these yield results, contact Renuity's customer care team directly. Providing details like your installation date, window type, and approximate dimensions will help us identify your unit and assist you.
If you're ready to replace your existing windows with a new Renuity installation, reach out on our contact form for a free estimate.
As a content manager at Renuity, Francheska spent nearly two years helping homeowners discover the possibilities of transforming their spaces. Renuity is a leader in home remodeling, specializing in everything from windows and doors to bathrooms and home storage solutions, and she’s proud to be part of a team that prioritizes quality, innovation, and customer satisfaction. She graduated from Florida International University with a double major in International Business and Marketing, ranked among the top programs in the nation. Her passion for home improvement runs deep—since childhood, she’s been inspired by watching HGTV and seeing the magic of remodels come to life. Now, she channels that passion into connecting readers with ideas, tips, and solutions to create homes they love.
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At Renuity, our greatest pride comes from the trust homeowners place in us and the lasting results we deliver. From seamless installations to transformative home upgrades, we’re committed to making every project simple, stress-free, and built to last. Our family of regional brands includes some of the most respected names in remodeling nationwide, all united by proven expertise and a shared commitment to exceptional service. See how we’ve made a difference for families nationwide and what they have to say about their experiences with Renuity.
This is our second time using FHIA now Reunity. We initially used them after a lot of research. We have never been disappointed. The team is professional, accessible, and knowledgeable on the product...
Amelia was very professional and presented me with detailed information about the product and options for me to select what best met my requirements. The knowledge she showed and care she took to ensu...
Our sales man Vince Karalanas was amazing! He took his time with my elderly parents. He was very thorough and explained every step. I would recommend this company to everybody.
Kaden Spencer is wonderful! He is a professional explained everything answered all my questions in detail.When he showed me the windows my husband and I were both sold! After this hurricane we were re...
I had Renuity install new hurricane impact windows on one side of my house in Spring and then again on the other side of the house this Fall. Both times the installers were professional and very effi...
Patricia Mar was the Renuity remodeling consultant who came to our home, and we couldn’t have asked for a better experience. She was very knowledgeable and explained every part of the project in detai...
I wanna say that Diego Abrams was a very professional very detailed in his explanation of Kohler shower wall panels You did a very professional, healthy job of showing me the different products and di...
Our experience with Mason was excellent from beginning to end. He was professional, knowledgeable, and friendly, and he took the time to understand what we were looking for. He clearly explained what ...
Patricia Mar from Renuity stopped by our house to look at our bathroom renovation project. The scope was to convert bath tub shower to walk-in shower. She first listened to our needs, our priorities ...
Susan W was very pleasant, knowledgeable & showed us all the available options for our bathroom. Juan A was the installer, kept the area clean, informed us every step of the way of what was going on a...
