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No Interest, No Payments for 12 months on Select Products
No Interest, No Payments for 12 months on Select Products
While Renuity prides itself on the quality of our windows, we know that sometimes life happens and you need to activate your warranty for service requests. Whether it's children throwing a baseball too close to the house or simply a broken lock, Renuity's service team is here to help fix your window as soon as we can. To learn more about coverage, visit our window warranty page.
In order to best help you, our service team often needs to know which window we need to look at — and if you need to buy multiple windows in the same room, identifying each one can become tricky. That's why we place identification stickers on every one of our windows, so we can take the confusion out of the situation.
All Renuity window units feature an identification sticker on the inside of the frame, used to denote certification and identify specific details of the window. This guide explains what information the sticker contains and how to locate it on every window type we install.
The sticker on your Renuity window contains the window's size, glass package, manufacturer, and the full specifications of the unit — everything our service team needs to order the correct parts or match an exact replacement.
The sticker also carries NFRC (National Fenestration Rating Council) certification data. The NFRC is an independent organization that tests and rates window performance, and their label appears on all certified products. According to the U.S. Department of Energy, every NFRC label displays the following ratings:
The label also lists the manufacturer's name, product line, and window type at the top, making it possible to verify the exact unit at a glance.
The sticker location differs depending on the window type, because access to the inner frame depends on how each window opens. The steps below cover double-hung windows — the most common type in our lineup — followed by guidance for other styles.
Casement windows are hinged at the side and crank open outward. The identification sticker is typically located on the sash rail — specifically the bottom rail of the sash — and is only visible once the window is fully open. To find it:
Slider windows move horizontally along a track. Like casement windows, the sticker becomes accessible once the sash is moved. To find it:
Fixed windows do not open, so the sticker must be located on the interior frame perimeter without moving any sash. Check along the top and sides of the interior frame. The sticker is typically affixed to the frame surface inside the room, near the top edge.
If the sticker has been removed or is no longer legible, there are a few other places to look. Manufacturers sometimes etch identifying codes directly into the glass or into the spacer bar between double-pane glass units — inspect the glass edges in good light, using a magnifying glass if necessary. Hardware components like the lock mechanism or lift handle may also carry a stamped logo or part number that identifies the manufacturer and series.
If none of these yield results, contact Renuity's customer care team directly. Providing details like your installation date, window type, and approximate dimensions will help us identify your unit and assist you.
If you're ready to replace your existing windows with a new Renuity installation, reach out on our contact form for a free estimate.
As a content manager at Renuity, Francheska spent nearly two years helping homeowners discover the possibilities of transforming their spaces. Renuity is a leader in home remodeling, specializing in everything from windows and doors to bathrooms and home storage solutions, and she’s proud to be part of a team that prioritizes quality, innovation, and customer satisfaction. She graduated from Florida International University with a double major in International Business and Marketing, ranked among the top programs in the nation. Her passion for home improvement runs deep—since childhood, she’s been inspired by watching HGTV and seeing the magic of remodels come to life. Now, she channels that passion into connecting readers with ideas, tips, and solutions to create homes they love.
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At Renuity, our greatest pride comes from the trust homeowners place in us and the lasting results we deliver. From seamless installations to transformative home upgrades, we’re committed to making every project simple, stress-free, and built to last. Our family of regional brands includes some of the most respected names in remodeling nationwide, all united by proven expertise and a shared commitment to exceptional service. See how we’ve made a difference for families nationwide and what they have to say about their experiences with Renuity.
Dedication to the project from the beginning of the designing to finalizing installation from start to finish and we were completely impressed with the finished project!
Renuity did an excellent job installing our new shower. The entire process was smooth from start to finish, and the team was professional, courteous, and efficient throughout the installation. The qua...
If you’re looking for an all-in-one new shower install, from design to demo to installation, Renuity is your place! Their product is fabulous, and each person on their team from sales people to projec...
Fransisco, Carlos and the whole crew did a phenomenal job. Efficient, courteous, professional and clean. Things were explained every step of the way, my questions were answered and when there were con...
Our remodeling of our shower/bathtub to a walk in shower and closet was a wonderful experience from the first sells person to the last worker that left our house. They were very polite, friendly and r...
I definitely made the right decision with Reunity for my walk-in shower upgrade. It is so beautiful now with their Luxstone product. I would recommend this company from top to bottom. Thank you!
Great experience from beginning to the end of service. We love our new walk in shower. Only took the contractors 2 days to finish.
This was a very pleasant experience. Lance, my salesperson, was very professional and understood my concerns and needs. Blake and Sebastian, the installers of my new shower remodel, were friendly, har...
We have used Renuity Home Improvement (formerly FHIA) five different times, and every experience has been excellent. They replaced the windows in our previous two homes, completed our parents’ two hom...
We are so pleased with our new shower ! The installing crew were friendly, professional and on time. The appearance of the modern shower is so lovely. We would recommend this company 100% if you wa...
